CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Trade only with money you can afford to lose.
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Exness Customer Service & Contact

Exness offers 24/7 multilingual customer support to clients worldwide through live chat, email and an online help centre.

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Min deposit $10  ·  100+ instruments  ·  Founded 2008

Exness offers 24/7 multilingual customer support through live chat, email and an online help centre. Live chat suits quick account, deposit and withdrawal questions; email or a support ticket suits verification (KYC) and detailed issues.

Ways to contact Exness — and when to use each

ChannelSuited toWhen
Live chatQuick account, deposit and withdrawal questions24/7
Email / support ticketVerification (KYC) and detailed account issues24/7, replies typically within hours
Help centre / FAQSelf-service guides on accounts, platforms and paymentsAnytime

Support options and response times can change — the current live-chat and email channels are always shown inside your Personal Area and on the official Exness help centre.

Exness withdrawals at a glance

DetailExness
Withdrawal speedMost processed instantly and automatically, 24/7
Deposit / withdrawal fee$0 charged by Exness (providers may apply their own)
Account base currencyUSD or EUR
Minimum deposit$10 (Standard & Standard Cent)

Withdrawals up to your deposited amount return via the original method; profit above that is paid out separately. Times are indicative and can vary.

Frequently asked questions

How do I contact Exness support?
Through 24/7 live chat and email/support tickets in your Personal Area, plus the online help centre for self-service guides.
Is Exness support available 24/7?
Yes. Exness provides 24/7 multilingual support, mainly in English, via live chat and email.

Related Exness pages